Configure AIQ Jira Server Integration

Use this article when AIQ needs to connect to an on-premises or self-managed Jira Server/Data Center instance.
Validation workflow
Confirm whether the customer uses Jira Server/Data Center rather than Jira Cloud.
Validate AIQ can reach the Jira base URL and authenticate with the approved account.
Create a test issue and verify required fields, attachments, and status transitions.
Last updated: September 29, 2026