# Send Email from Service Suite Use this article when a Service Suite workflow needs to send email through an approved mail provider or internal SMTP path. ## What changed in this article - Updated the email article around approved Service Suite email workflows and mail-provider controls. - Added checks for SMTP/API endpoint, authentication, sender ownership, recipient controls, TLS, rate limits, retry behavior, and audit logging. - Added guidance to avoid hard-coded passwords, personal mailboxes, and sensitive test data in email content. ## Validation workflow 1. Confirm the approved mail provider, sender identity, recipient list, and allowed test data before sending email. 2. Validate authentication, TLS, request payload, response status, and retry/error behavior in a controlled run. 3. Review logs and received messages without exposing passwords, tokens, or sensitive customer data. **Review note:** This page now treats email sending as an integration with data-transmission risk controls. --- Last updated: October 5, 2026 If you have feedback on this topic, contact .