Troubleshoot Database Password Expiration
Troubleshoot Database Password Expiration
Use this checklist when AIQ cannot connect to the database and logs indicate an expired or invalid password.
Recommended guidance
- Confirm the failing account and database endpoint before changing credentials.
- Follow the approved credential rotation process.
- Do not paste passwords into documentation, tickets, or shared output.
- Restart or refresh only the affected services after credential updates.
Validation workflow
- Review AIQ and database logs for the exact authentication error.
- Coordinate credential reset with the database owner.
- Update the approved secure configuration location.
- Validate AIQ connectivity and document the change without exposing secrets.
Last updated: September 20, 2026