# macOS Cannot Verify AIQ App Developer Warning

## Recommended guidance

macOS may block an AIQ application when Gatekeeper cannot verify the developer or when the file is quarantined after download. Treat this as a macOS security workflow; the user or administrator must approve the app through the approved company process.

## Before troubleshooting

- Confirm the AIQ package came from an approved Appvance distribution channel.
- Verify macOS version, CPU architecture, AIQ version, checksum, and installer type.
- Check customer security policy, device management, and administrator requirements.
- Do not document bypasses that weaken macOS security controls.

## Validation workflow

1. Have the user or administrator approve the app using the approved macOS flow.
2. Launch AIQ and confirm required permissions are granted by the user.
3. Run login, Scenario Editor, Service Suite, and browser smoke tests.
4. Document version, source, and approval owner without exposing credentials.

*Last updated: October 7, 2026*