Unable to view test execution details after the test is complete

When the scenario is executed successfully and user selects "Test Case executions" from the dropdown and tries to view each of the executed test cases the user will not be able to view the details and if we check the console we will see a 500 response request.

This is due to "Caused by: com.mysql.jdbc.PacketTooBigException: Packet for query is too large(12429955>4194304). You can change this value on the server by setting the max_allowed_packet' variable." Wherein we have to change the default value of "max_allowed_packet" which is set 4M by default. Change it to higher value i.e 500M and we should not see this issue

File location : C:\ProgramData\MySQL\MySQL Server 5.7 and inside the folder we should find my.ini file. Open the file in any text editor and make the change