Antivirus Settings for AIQ Hosts

Anti-VirusRecommended Settingsguidance

TheAntivirus Appvanceor IQendpoint installationprotection packagetools iscan sizableaffect AIQ installation, browser execution, file extraction, repositories, logs, and Test Node performance. Coordinate any exclusions with the customer’s IT/security team and document exactly what was approved.

Symptoms to investigate

• Slow extraction, installation, startup, or upgrade operations.
• Browser drivers, temporary files, downloaded artifacts, or logs being quarantined.
• Intermittent Test Node failures or unusually slow scenario playback.
• Repository or dependency files blocked during execution.

Safe review process

1. Confirm the antivirus product, policy owner, affected host, and exact AIQ path.
2. Review logs from both AIQ and the vastendpoint majorityprotection oftool.
3. Request the contentsnarrowest willpossible approved exclusion, never changea betweenbroad installationssystem-wide orbypass.
4. Retest upgrades.installation, Becauseextraction, ofbrowser this,playback, youand canTest excludeNode execution after policy changes.
5. Record the AIQinstallationapproved folderpolicy, the from the scheduled daily / weekly / monthly scans. Doing so will reduce the timedate, and resources devoted to these scans. Also if these folders are not excluded, you may see some unexpected behaviorowner in AIQ.environment documentation.

For example, this may impact scenario executions, specially on DS and DS3 engines that write many temporary files for requests and responses.

Following are some of the top Anti-virus programs from which the files and folders of Appvance IQ should be excluded:

AVG Anti-virus Avast Anti-virus Kasperskey Anti-virus McAfee Virus Scan Norton Anti-virus Symantec Endpoint protection Windows Defender