Not able to login to Appvance IQ and getting 500 Error.

Below are some of the possible reasons and resolution:

1. Permission issues, Please make sure you have all the permission in the Appvance IQ directory.

2. You deleted a recently used file, either scenario or designer file. Play button from the start screen will hold all these recently executed files and if it does not find (as it was deleted manually), it will throw a 500 error, In this case, open tests.properties file in the main folder and delete the values in the field "<used-objects objects =" , Save and Restart Appvance IQ.

3. Delete cache and cookies from the browser being used to work with Appvance IQ and restart IQ and try to login again.