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Troubleshoot Slow AIQ ZIP Extraction

IfSlow youAIQ noticeZIP thatextraction is usually caused by endpoint protection scanning, slow disk I/O, network shares, insufficient space, file permission checks, or extracting from a blocked/downloaded archive. Diagnose the Appvancehost IQbefore zipassuming the AIQ package is defective.

Checks to run

  • Confirm the ZIP file size, checksum, source, and whether the download completed cleanly.
  • Extract on local fast storage instead of a network share when possible.
  • Check free disk space, disk health, CPU, memory, and active endpoint scanning.
  • Confirm the user has permission to create files in the target directory.
  • Review antivirus/EDR logs for scans, quarantines, or policy blocks.
  1. Copy the ZIP to a local installation directory.
  2. Verify the file before extraction.
  3. Use approved extraction tools and avoid interrupting the process mid-write.
  4. If extraction is still slow, thecoordinate followingwith mayIT suggestionson maytemporary improvenarrow exclusions for the performanceinstallation ofpath.
  5. Document thatthe task:final
      extraction
    • Ant-virus programs, such as Windows Defender, being active with real-time searching for malware. This can delay in file intensive operations such as unzipping an archive. This may also affect scenario executions, specially on DS and DS3any engineshost thatpolicy writes many temporary files for requests and responses. See Anti-Virus Settings for more information. changes.
    Little space free on hard disk. Remove unwanted files or software to free space.

    Last updated: MarchOctober 18,6, 20242026

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