Troubleshoot the AIQ Options Page Not Loading

Solution:

 Change

Troubleshoot the internetAIQ settings,
Options IfPage youNot areLoading

using

Last Googlereviewed: Chrome,September Navigate21, 2026

Use this article when the AIQ Options or Global Options page does not load in a browser. Start with browser/session checks, then validate AIQ services and logs.

When to Settingsuse >this Searchguidance

• The AIQ application loads partially but Options does not.
• A browser shows a blank page, spinner, or server error.
• Administrators need a safe triage path before restarting services.

Recommended approach

1. Refresh the session and test in a supported browser profile without extensions.
2. Confirm the user has permission to access Options or Global Options.
3. Check browser developer tools for Proxyfailed >requests Clickand ChangeHTTP Proxystatus settingscodes.
4. Review >AIQ Clickserver LANlogs Settings.for >matching un-checkerrors automatically detect settings.
   
    Below isat the screenshottime forof reference.the failed load.
5. Restart affected AIQ services only after collecting evidence and confirming impact.

Note:
The original
title contained a spelling error; use “Appvance” or “AIQ” in future references.