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Query parameters are values added to the URL after the ? character. They are commonly used to provide optional parameters or filters to an API request. In Service Suite, you can construct a URL dynamically using JavaScript string concatenation and variables. ...

The below code iterates on the columns and fetches the DPL data we want to use in the script. ...

When executing API requests in Service Suite, you can validate the response to verify that the request was successful. You can validate information from the response body, such as a success flag or message, as well as HTTP response properties such as the statu...

Internally when you call a createPost() command (or createGet, createOptions, etc), it returns an HttpRequest object. In the following snippet, the $call variable is an instance of an HttpRequest object that when processed will trigger a POST call: ...

If we want to validate the status code that is returned in the response header we can use the below approach. var $response = post($url, $payload ); assertEquals($res...

By providing the number after the csv, Service suite should be able to read from the specific row. HashDPL(“{mds}/data/data.csv”,1); ...

You can read JSON data from a file and convert it into a JavaScript object using the following example: // Read the JSON file and convert its contents to a string. var $aJsonString = new java.lang.String( readBytes("{mds}/somejsonfile.json") ); // Parse th...

You can use the startStep() API to assign a descriptive name to a transaction or step in a Service Suite script. The transaction name is then displayed in the execution reports, making it easier to identify and analyze individual transactions. Example The fol...

Below is the Service Suite script that can be used to generate synthetic data using Rest APIs, this would be useful when generating millions of data which might be difficult using the UI as UI will have its own limitations. ...

Last reviewed: September 30, 2026 Use this article only when a Service Suite scenario must run an approved operating-system command through AIQ in a controlled execution environment. What changed in this article Reframed command-prompt execution as a controlle...

Validate CAPTCHA Text Capture in Approved Test Environments Use this article only for approved test environments where CAPTCHA images are provided as controlled test fixtures. Do not use AIQ automation to bypass CAPTCHA or defeat anti-bot protections on produc...

Last reviewed: September 24, 2026 This legacy article applies only when a Google account is explicitly allowed to use app passwords for automated Service Suite mail validation. What changed in this article Prefer Gmail API/OAuth or an approved test-mail servic...

Last reviewed: September 24, 2026 This legacy article applies only when an Outlook or Microsoft 365 account still allows app passwords for automated Service Suite login flows. What changed in this article Prefer Microsoft Graph, OAuth, or an approved test-mail...

Create a Script in Service suite as shown below: Pleas...

Microsoft Graph: Send, Read, Reply, and Delete Email in Service Suite Use this article when a Service Suite workflow needs to validate Microsoft Graph email operations in an approved test mailbox. Do not run destructive email actions against real customer or e...

Here are some Service Suite samples scripts that can be used as a reference. Basic Authentication ...

Run Node.js npm Code from Service Suite Use this guidance when a Service Suite scenario needs to call Node.js code or an npm package. Keep package execution controlled, repeatable, and limited to approved dependencies. Before execution Confirm the package is a...

Use this article when a Service Suite workflow needs to send email through an approved mail provider or internal SMTP path. What changed in this article Updated the email article around approved Service Suite email workflows and mail-provider controls. Added c...