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McAfee Performance Impact on AIQ for Windows

By default, McAfee willor scanother .JARendpoint andsecurity .CLASStools archivecan filesslow for viruses.This slows down the performance of Appvance AIQ.

See this article on Slow performance with Java-based applications for more information. Is is recommended that you make this change on every machine running McAfree and is also running Appvance IQ.

Other possible cause for slowness behaviour is deprecated use of the nssm.exe utility to run Appvance IQ as a service. Remove that service and use Task Scheduler plus Autologon sysinternals utility to create a Basic Task that starts Appvance IQ automatically. For information on Autologon, see Runing Appvance IQAIQ on Windows by scanning installation folders, browser assets, temporary execution files, logs, repositories, or Test Node working directories. Treat this as an endpoint-policy coordination issue, not a Service.reason to disable security controls broadly.

Evidence to collect

  • AIQ operation affected: install, upgrade, startup, extraction, playback, or reporting.
  • Host details, AIQ version, Windows version, browser version, and Test Node role.
  • McAfee policy name, scan events, quarantine entries, and timestamps.
  • Comparison between affected and unaffected hosts, if available.

Resolution workflow

  1. Review AIQ logs and McAfee logs for matching timestamps.
  2. Ask IT/security to evaluate narrow path/process exclusions for approved AIQ directories.
  3. Retest the affected workflow after policy changes.
  4. Keep exclusions limited, documented, and reviewed during upgrades.

Last updated: MarchOctober 18,6, 20242026

If you have any feedback on this topic, please contact us at documentation@appvance.ai

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