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Troubleshoot AIQ Login 500 Errors
Troubleshoot AIQ Login 500 Errors A 500 error during AIQ sign-in indicates a server-side failure. Do not delete configuration files or modify application data unless instructed by Appvance Support. 1. Confirm that the AIQ services are running and the applicati...
OpenStack issue: enabling remote access to a MySQL database (linux)
OpenStack issue: enabling remote access to a MySQL database (linux) Issue that is seen in Controller is attached below and also error logs has been attached. Solution: ...
Troubleshoot the AIQ Options Page Not Loading
Troubleshoot the AIQ Options Page Not Loading Last reviewed: September 21, 2026 Use this article when the AIQ Options or Global Options page does not load in a browser. Start with browser/session checks, then validate AIQ services and logs. When to use this gu...
Upgrade AIQ on Linux
Recommended guidance Plan AIQ upgrades on Linux as controlled maintenance activities. Confirm the target AIQ version, operating system compatibility, database requirements, browser/Test Node compatibility, integrations, repositories, and rollback plan before m...
What Is AIQ?
What Is AIQ? AIQ is Appvance’s software quality platform for designing, executing, and analyzing automated tests across web, API, mobile, and performance-testing workflows. Use AIQ to organize test assets, run tests on available Test Nodes, review execution re...
Use Conditional Waits in Scenario Editor
Use Conditional Waits in Scenario Editor Use conditional waits when a Scenario Editor test needs to wait for application state, such as an element becoming visible, enabled, populated, or ready for interaction. Prefer conditional waits over fixed pauses whenev...
Legacy AIQ Upgrade Script Reference
Legacy AIQ Upgrade Script Reference Last reviewed: September 21, 2026 This page is retained as a legacy reference for older AIQ upgrade processes that used helper scripts. For current upgrades, follow the supported AIQ upgrade guide for your version. When to u...
Adding Test Designer client Icons in Mac OS
Download and extract PlaceOnDesktop.zip to your Desktop Notice four (4) .command files ...
Configure Outlook 365 Email Clients with OAuth 2.0
Last reviewed: September 29, 2026 Use this article when AIQ-related email testing or service flows require OAuth 2.0 access to Outlook 365 mailboxes. What changed in this article Corrected OAuth 2.0 formatting and clarified the article is about Outlook 365 ema...
Accessing AIQ Repository Configuration via REST APIs
This is a list of useful repository related REST APIs, getRepositoryNamesByUser Endpoint rest/preferences/getRepositoryNamesB...
docsApple Safari: Mac Configuration
Firefox browser, at the end of the designer playback, shows up a error pop-up.
As seen in the screen below, at the end of each playback from designer or scenario builder, it throws up a error pop-up. How to fix this? Method 1: ...
Obsolete Internet Explorer Whitelist Prompt Guidance
This page is retained only to flag that Internet Explorer whitelist-prompt guidance is obsolete for current AIQ testing. What changed in this article Marked the IE whitelist prompt workflow as obsolete because Internet Explorer is no longer a current browser t...
How can I fix a "Plugin Container for Firefox has stopped working" at the end of each test case completion
Applicable for Firefox 43 or lower. To stop this error pop-up - Go to the folder where Firefox is installed Default location is: C:\Program Files (x86)\Mozilla Fi...
Do We Need a License for Each Machine?
No. A separate license is not required for each machine used to execute a test. A single AIQ license on the Controller is sufficient when executing a test across multiple machines. For example, if a test is distributed across four machines, you do not need fou...
Install a new SSL certificate to AIQ controller
Connect to the AIQ Controller server and find the folder where AppvanceIQ is installed. Find the keystore file called appvance.jks in the following path: ...
Mac Test Designer Install - Getting Test designer.app cannot be opened because the developer cannot be verified
In the Finder on your Mac, locate the app you want to open. Don’t use Launchpad to do this. Launchpad doesn’...
What is the Required Java Version for AIQ?
The current required version of Java for AIQ is Java 11. Even though it is an older release, Java 11 remains the best fit for AIQ at the moment. Java 11 still actively supported and will still receive security patc...