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Last reviewed: September 22, 2026 Use this page when reviewing, applying, or troubleshooting the AIQ license for an environment. Recommended guidance Track license expiration, licensed capacity, and environment ownership. Coordinate renewals before expiration ...

Last reviewed: September 22, 2026 Use this page when AIQ integrations or monitored systems require certificates for TLS trust, mutual authentication, or secure connections. Recommended guidance Track certificate owner, expiration date, environment, and usage. ...

Last reviewed: September 22, 2026 Use this page when AIQ services must be restarted for maintenance, configuration changes, or troubleshooting. Recommended guidance Confirm the maintenance window and user impact before restarting services. Collect relevant log...

Last reviewed: September 22, 2026 Activity Logs help administrators review important AIQ actions, changes, and troubleshooting evidence. Recommended guidance Use activity logs to support audits, incident reviews, and configuration troubleshooting. Correlate ac...

Last reviewed: September 24, 2026 SAML options connect AIQ authentication to an identity provider for single sign-on. Recommended guidance Coordinate changes with the identity-provider owner before updating SAML metadata. Keep a verified administrator fallback...

Lab Management in AIQ Lab Management helps organize the environments, devices, browsers, nodes, and resources used by AIQ tests. Keep lab entries accurate so scheduled executions can find the correct capacity and environment details. Recommended guidance Use c...

Last reviewed: September 30, 2026 Use this article to verify whether AIQ Test Nodes are online, healthy, and ready to execute scenarios. What changed in this article Shortened the title and aligned it with AIQ Test Node terminology. Added checks for online sta...

Troubleshoot Lab Management Upgrade Issues Use this article when Lab Management resources behave unexpectedly after an AIQ upgrade. Start by confirming whether the issue is data migration, permissions, node/device availability, or a stale browser/session state...

Recommended guidance Use User Management to control who can access AIQ projects, execute tests, manage configuration, and view results. Access should follow least privilege and should be reviewed whenever team membership, responsibilities, or environments chan...

Click the ‘Change Password’ button to change the current default password to a new one. Provide the new password, confirm the password, and click the OK button. Users should make sure of the following: ...

Login to Appvance IQ as an ADMIN and navigate to Options page > Preferences > Credentials and Click the ‘ADD NEW USER’ button. ...

Login to Appvance IQ as an Admin and navigate to Options page > Preferences > Credentials and Click the ‘Edit’ button in the same row as the user whose information needs to be edited. ...

Login to Appvance IQ as a User and navigate to the Global Options page > Preferences > Credentials > Click Add and fill in the user details and click OK. Users will get a message pop-up telling “Adding User: UserNam...

Last reviewed: September 22, 2026 Use this guidance when removing, disabling, or deactivating AIQ users as part of user lifecycle management. Recommended guidance Prefer deactivation when audit history or ownership needs to remain intact. Transfer ownership of...

Note: User passwords can only be reset when logged in as an Admin. Login to Appvance IQ as an Admin and navigate to Global Options > Admin Options > User Management tab ...