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9.8 - Installation and Configuration

Installation and Configuration — Knowledge Base articles.

Installation and Configuration Knowledge Base Overview

Installation and Configuration Knowledge Base Overview This overview page organizes installation ...

Update an Expired AIQ Certificate

Update an Expired AIQ Certificate Use this procedure when an AIQ certificate has expired or is ab...

AIQ 5.0 Database Upgrade

AIQ 5.0 Database Upgrade Use this page as a controlled checklist for upgrading the AIQ database t...

AIQ Best Practices for Stable Test Execution

Use this article as a checklist for building AIQ tests and environments that are easier to mainta...

AIQ AI Implementation Strategy

Use this article as a planning checklist for introducing AIQ AI capabilities such as AISG into a ...

AIQ Project Branching Best Practices

Repository Structure The structure below was developed to provide clear organization to your AIQ ...

Antivirus Settings for AIQ Hosts

Recommended guidance Antivirus or endpoint protection tools can affect AIQ installation, browser ...

AIQ Install Script for Ubuntu EC2 Machines

Recommended guidance Use installation scripts only when they match the approved AIQ version, oper...

Appvance IQ not working with Java 32 bit version.

When working with Appvance IQ + java 32 bit version, the test scenarios might not run and throw s...

Checking if a machine is ready to run Appvance IQ

Use the following information to determine the status of system requirements for running Appvance...

Troubleshoot Chrome Issues on Mac M1/M2 for AIQ

Troubleshoot Chrome Issues on Mac M1/M2 for AIQ Use this article when Chrome behaves inconsistent...

Downgrade macOS Mojave to High Sierra - Obsolete

Obsolete guidance This article is obsolete for current AIQ documentation. Downgrading macOS Mojav...

Enterprise-Managed Chrome Policies for AIQ Testing

Recommended guidance Enterprise-managed Chrome policies can change how Scenario Editor tests beha...

Troubleshoot Slow AIQ ZIP Extraction

Recommended guidance Slow AIQ ZIP extraction is usually caused by endpoint protection scanning, s...

ocsGitHub Runner Timeout

Use Chrome Developer Tools for AIQ Troubleshooting

The Chrome Developer Tools is a debugging tool built into Google Chrome Browser. The DevTools pro...

Reset an AIQ User Password Securely

Reset an AIQ User Password Securely Last reviewed: September 21, 2026 Use this article when an ad...

Find What Is Using an AIQ Port

Find What Is Using an AIQ Port Use this procedure when AIQ or a Test Node cannot start because a ...

Change the AIQ Test Node Port

Change the AIQ Test Node Port Use this procedure only when your deployed AIQ version uses the Tes...

Configure Multiple IP Addresses for AIQ IP Spoofing

Configure Multiple IP Addresses for AIQ IP Spoofing Last reviewed: September 21, 2026 This articl...

Change the AIQ Test Node Port from 8443 to 443

Change the AIQ Test Node Port from 8443 to 443 Last reviewed: September 21, 2026 Use this page wh...

Convert PEM Keys to PPK for Windows SSH Clients

Convert PEM Keys to PPK for Windows SSH Clients Last reviewed: September 21, 2026 Use this page w...

Install AIQ as a Linux Service

Install AIQ as a Linux Service Install AIQ as a Linux service when the application must start aut...

AIQ Install Preparation Checklist - Installation and Configuration

AIQ Install Preparation Checklist - Installation and Configuration Use this checklist to prepare ...

Install Google Chrome on Ubuntu for AIQ Testing

Install Google Chrome on Ubuntu for AIQ Testing Install a supported Google Chrome release on the ...

Resolve Java Heap Memory Errors During Scenario Execution

Resolve Java Heap Memory Errors During Scenario Execution If Scenario Editor execution fails with...

Load Balancer SSL Certificate Redirect for AIQ

Load Balancer SSL Certificate Redirect for AIQ Use this guidance when AIQ traffic is routed throu...

macOS Required Configurations for AIQ - Duplicate Review

Recommended guidance This page duplicates the macOS required configuration topic. Keep one author...

McAfee Performance Impact on AIQ for Windows

Recommended guidance McAfee or other endpoint security tools can slow AIQ on Windows by scanning ...

Troubleshoot AIQ Login 500 Errors

Troubleshoot AIQ Login 500 Errors A 500 error during AIQ sign-in indicates a server-side failure....

OpenStack issue: enabling remote access to a MySQL database (linux)

OpenStack issue: enabling remote access to a MySQL database (linux) Issue that is seen in Control...

Troubleshoot the AIQ Options Page Not Loading

Troubleshoot the AIQ Options Page Not Loading Use this article when the AIQ Options or Global Opt...

Upgrade AIQ on Linux

Recommended guidance Plan AIQ upgrades on Linux as controlled maintenance activities. Confirm the...

What Is AIQ?

What Is AIQ? AIQ is Appvance’s software quality platform for designing, executing, and analyzing ...

Use Conditional Waits in Scenario Editor

Use Conditional Waits in Scenario Editor Use conditional waits when a Scenario Editor test needs ...

Legacy AIQ Upgrade Script Reference

Legacy AIQ Upgrade Script Reference This page is retained as a legacy reference for older AIQ upg...

Adding Test Designer client Icons in Mac OS

Download and extract PlaceOnDesktop.zip to your Desktop Notice four (4) .command files The files ...

Configure Outlook 365 Email Clients with OAuth 2.0

Use this article when AIQ-related email testing or service flows require OAuth 2.0 access to Outl...

Accessing AIQ Repository Configuration via REST APIs

This is a list of useful repository related REST APIs, getRepositoryNamesByUser Endpoint rest/pre...

docsApple Safari: Mac Configuration

Obsolete Internet Explorer Whitelist Prompt Guidance

This page is retained only to flag that Internet Explorer whitelist-prompt guidance is obsolete f...

How can I fix a "Plugin Container for Firefox has stopped working" at the end of each test case completion

Applicable for Firefox 43 or lower. To stop this error pop-up - Go to the folder where Firefox is...

Do We Need a License for Each Machine?

No. A separate license is not required for each machine used to execute a test. A single AIQ lice...

Install a new SSL certificate to AIQ controller

Connect to the AIQ Controller server and locate the AppvanceIQ installation directory. The keysto...

Mac Test Designer Install - Getting Test designer.app cannot be opened because the developer cannot be verified

In the Finder on your Mac, locate the app you want to open. ...

What is the Required Java Version for AIQ?

The current required version of Java for AIQ is Java 11. Although Java 11 is an older release, it...

Troubleshoot Windows RDP Access for Non-Administrator Accounts

Troubleshoot Windows RDP Access for Non-Administrator Accounts Use this article when a non-admini...

Legacy Chrome HTTPS 8443 Troubleshooting for AIQ

This page is retained as a legacy reference for older Chrome HTTPS port 8443 issues in AIQ enviro...

Legacy Firefox HTTPS Localhost Troubleshooting for AIQ

This page is retained as a legacy reference for older Firefox HTTPS localhost issues in AIQ envir...

Enabling Chrome Flash plugin and other settings using Chrome Browser Cloud Management

There are some settings in Chrome that are not available as command-line options and are difficul...

Upgrade the AIQ Controller and Test Nodes

Use this article to plan and validate an AIQ Controller and Test Node upgrade with backups, compa...

Install the AIQ Certificate on an iPhone

Use this article when an iPhone must trust the AIQ recording or proxy certificate for mobile traf...

Best Practices to Improve AIQ Performance

Consider the following factors to improve AIQ performance. Split test assets in more than one rep...

Identify AIQ Java Processes in Windows Task Manager

Identify AIQ Java Processes in Windows Task Manager Use this article to identify which Java proce...

How to encrypt scenario's ec2 cloud config files using API calls

There are now options in AIQ UX to encrypt different files with sensitive data needed for CICD pi...

Legacy Outlook Email Status Update via HTTP Call

This page is retained as a legacy integration reference for environments that still update Outloo...

Upgrading Appvance Designer Proxy

If you are using the Web Designer and the version of the Web Designer client is out of date or in...